Business Office

Finance, Facilities and Operations

Kendra Shaffer, Director FAA Business Services Center
Alice Turner, Business and Finance Director
Heidi Bidner, Business Office Administrator
Jerran Miller, Business and Finance Specialist
Lana Custer, Business Office
Nathan Mandel, Operations and Properties Manager
Miranda Molina, Facility Operations Coordinator
Graham Duncan, Audio and Video Services Director
Craig Deets, Piano Technician

Contact us:

Piano Tuning/Repair/Movingmusic-pianoshop@illinois.edu
Business Officemusic-business@illinois.edu
Audio/Video Recordinggrahamd@illinois.edu
Music Facilitiesmusic-equipment@illinois.edu

All email correspondence initiated by the Business Office will be sent to @illinois.edu email accounts only.

Purchase Requests

Submission for all purchases is a 4 week minimum, with the exception of Rental Music which requires an 8 week minimum.

All requests for purchases must be submitted thru the Purchasing App.

Once you submit your order it will be sent to the Business Office for processing. You will be notified when the order has been completed and when it is ready for pick-up.

Instructions are available as a PDF

Guest Requests

Submission deadline: 8 weeks for all guests, foreign or domestic. Late submissions could result in no payment.

You will need the following information:

  1. Full name of the guest
  2. Phone number of the guest
  3. Email address of the guest
  4. Mailing address of the guest
  5. Dates of  visit/residency
  6. 1-2 sentences describing the services to be performed
  7. Funding source(s)
  8. Foreign Nationals will be asked to provide further information for tax purposes.

*Guests may not be paid if all paperwork is not completed by the first day of service.

Submit your Guest Request through the Purchasing App in my.faa.illinois.edu.

Copy Requests

Course materials and all other non-program needs require 72 hour notice.

All requests for copies, printing and scans must be submitted via email to music-steno@illinois.edu.

Please be a specific as possible with your requests. Multiple files can be sent on a single requests, please make sure to indicate if each file should be printed separately or together.

You will be notified when the request has been completed and when it is ready for pick-up. Questions about the form can be directed to music-steno@illinois.edu.

Reimbursements

All reimbursements are processed in the order they are received by the Business Office. Please allow 4 weeks for payment to be processed from the time the request is submitted in Chrome River by the user.

Receipts must include BOTH the credit card and itemized receipts, when applicable.

Miscellaneous Reimbursements (anything other than travel)

Submit receipts to the business office within 3 business days of purchase with a completed School of Music Reimbursement request.

Travel (includes T-card charges)

Submit receipts to the business office within 3 business days of return from travel with a completed School of Music Reimbursement request.

  • Meals reimbursement will only be provided at the per diem rates set by the State of Illinois and the U.S. State Department. Click here for more information on how per diem amounts are calculated.
  • Currency conversion is also set by the State of Illinois and is based on the location and date of purchase.
  • Mileage will be calculated by ChromeRiver between the destination address provided, which is usually the hotel or site of research, and the distance to the Music Building or your residence – whichever is shorter.

Business Meals (includes T-card charges)

Submit receipts to the business office within 3 business days of the meal with a completed School of Music Reimbursement request. Please make sure to include a valid University purpose.
Please note employee only meals are no longer reimbursable. Alcohol purchases are not reimbursable.

P/T-Card and Travel Receipts

Receipts can be directly uploaded to your Chrome River receipt wallet.  Every transaction requires a detailed business justification (who, what, when, where, why and benefit to the University).

Travel Planning

All requests should be submitted using the Chrome River Pre-Approval form and via the Purchasing App if the Business Office is paying for lodging or transportation on your behalf.

Individual Travel

Due 2 months before the start of travel

Group Travel

Due 6 months before the start of travel with a detailed budget including funding sources.

Please contact Jennifer Busey at Franklin Travel for assistance with airline purchases.

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